Sales Assistant
Diversify Intelligent Staffing Solutions Inc
Metro Manila / NCR, PH
5d ago
source : Monster

POSITION OVERVIEW :

The Sales Assistant role is to assist the sales team with remedial type, non-value add tasks.

GENERAL RESPONSIBILITIES :

  • Handles of online quotes, specific quotes for challenging jobs
  • Handles price comparisons, Up trading / down trading reports
  • Demurrage / invoice discrepancies
  • Chasing GPS tracking’s with ops when requested
  • Chasing Payments once accounts bring to our attention
  • Booking with on forwarders that CS are unsure of i.e. Hi Trans
  • PODs / ATL photos for accounts
  • JDR discrepancy
  • Intimate knowledge of specific customer booking requirements
  • Direct contact for tier 1 customer bookings
  • Liaises with the Perth team regarding depot freight queries
  • Provides customer support and answer all customer queries via email and phone
  • Supports and works closely with all customer service team members
  • Job bookings (via Phone and Email)- as required
  • Performs data entry
  • Consignment Entering and manifesting
  • Freight Investigations
  • POSITION REQUIREMENTS :

  • Must have at least two (2) years of experience in sales and service
  • Background in transportation is an advantage but not a strict requirement
  • Experience in handling Australian, American, and British clients is an advantage but not a strict requirement
  • Must have good typing and language skills
  • Must have excellent verbal and written English communication skills
  • Must be able to match the existing culture of the team, an outgoing attitude, and must be driven in providing information and assistance to the sales team
  • Must be willing to work from Monday to Friday work schedule following a 7 : 00 AM – 4 : 00 PM shift
  • Apply
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