Server Administrator III (Linux and GCP)
TELUS International Philippines Inc
Metro Manila, PH
15d ago
source : Monster

Required Certifications / Trainings :

Microsoft Certified IT Professional.

Microsoft Certified Solutions Associate.

Google Cloud Platforms.

Red Had Enterprise Linux.

Position Summary

  • Provides support to Server Administration Sr Manager for any expansion and / or relocation System requirements for call center and support groups within the organization and ensures that all System requirements are met, based on TELUS International Philippines standards and reliability.Â
  • Coordinates with Vendors for acquisition and timely delivery of needed equipment, licenses, software (Applications), Operating Systems and technical support.
  • Assists and coordinates with the IT Center of Excellence Manager, Special Projects Manger, and general I.T. Management in System requirements for call center / company expansion.

    Functional ResponsibilitiesÂ

  • Ensures activities and milestones of the project delegated to him / her are achieved on a timely manner, exercise of exemplary interactions to all internal and external counterparts.Â
  • Provides documentation to Server Administration Sr Manager for handover to IT Operations team.Â
  • Provides design and solutions appropriate and as required by the project in all System aspect, such us Servers, Applications, and alike.Â
  • Implements Move, Add and Change as required by clients with close coordination with IT operations team.Â
  • Meets and coordinates in regular manner for technical updates, issues and resolutions with IT Center of Excellence Manager, Special Projects Manger, general I.
  • T. Management and client (internal / external).Â

  • Implements approved design as required by client and concur with TIP standards including Change Management Request documentation.Â
  • Provides support with internal IT System Operations team and IT Support team for escalated issues and in progress projects.Â
  • Internal Customers

    TELUS International Philippines EmployeesÂ

    External Customers

    IT Vendors, Offshore Clients.Â

    Educational Background

    Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course.Â

    Work Experience

    At least 3 years of working experience in Systems Admin and working for Fast Paced Industry (BPO / IT Operations / Shared Services).Â

    Technical Skills

  • Advanced knowledge on Linux, Google Cloud Automation (Ansible, Chef, Puppet).Â
  • Intermediate knowledge in Various Server Platform products and Microsoft Operating Systems, Back office applications, Domain Administration, E-
  • mail application and Storage for installation, maintenance, Patch and software upgrades and extensive troubleshooting skill.Â

  • High proficiency with server operation, operating systems (ex. MS server 2003 / 2008) and Systems services, and general skills in database management.Â
  • Other Skills

  • Good supervisory and people-management skills.Â
  • Time and project management skills.Â
  • Excellent oral and written communication skills. Fluency in the English language.Â
  • Adaptive to changing work schedules and working hours.Â
  • Customer orientation.Â
  • Problem-Solving, Decision-Making, and Analytical skills.
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