Trainer
TPG Philippines
Pasig, NCR, PH
1m ago

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited.

TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX.

Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.

We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom.

Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.

Job Responsibilities :

  • Deliver high energy impactful training programs. Facilitate with passion!
  • Facilitate and support the development of training materials related to induction, product, process, systems, sales and soft skills.
  • Provide learning impact and learner feedback insights to wider Capability team to support continuous improvement and planning.
  • Be a team player within the PE team and provide support to other members of the team as required - this may include supporting capability initiatives across the Group.
  • We are all responsible for taking reasonable care of our own safety and wellbeing at work, and to avoid adversely affecting the safety and wellbeing of another person at work.
  • Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.
  • Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry.
  • Protect the brand, reputation and profitability of TPG by maintaining the confidentiality, integrity and availability of its information assets and information systems.
  • Be familiar with policies and procedures, as well as completing any associated training, as communicated or made available on the intranet and our learning systems.
  • Job Requirements :

    2+ year’s experience in training role or similar.

    2+ year’s experience in a People Leadership position is preferable.

    Related Bachelors degree or other qualification is advantageous.

    Diploma in workplace Assessment / Training

    A consultative approach and strong training skills.

    Strong knowledge of adult learning principles and the ability to facilitate soft skill and technical skills based programs.

    Excellent communication skills and highly service orientated.

    Strong working knowledge of MS Office application (Word, Excel, PowerPoint)

    Experience within the telecommunications and BPO industry is desirable but not essential.

    How we work

    As a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.

    What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment.

    Working at TPG means taking on new and exciting challenges that help you grow and develop your career.

    Interested? Send your resume today, we are excited to hear from you!

    TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19.

    Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

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