Technical Chat Support
Talent Guider
Cebu City, ph
6d ago

Job Description

Position : Technical Chat Support

Industry : BPO

Location : Cebu IT Park

Set Up : Temporary Work from Home

Permanent / Full time

Job Brief

We are working with a BPO client based out of Cebu in the hunt for experienced Technical Support Advisors for a popular consumer electronics brand

Requirements

  • Completed 2 years in college
  • Must possess at least 1 year of BPO experience in a voice account, with 6 months in a technical account, and 6 months chat support experience
  • Good understanding of consumer electronics products
  • Solid technical and diagnostic skills with tested problem-solving skills
  • Strong-verbal and written English communication skills
  • Willing to be assigned in a temporary work-from-home setup
  • A quiet space to work at and a stable wired internet connection of at least 6 mbps upload and 10mbps download
  • Can work in Cebu IT Park
  • Benefits

  • Above industry salary
  • HMO benefits and Life insurance
  • Great perks and performance incentives
  • Requirements

    Completed 2 years in college Must possess at least 1 year of BPO experience in a voice account, with 6 months in a technical account, and 6 months chat support experience Good understanding of consumer electronics products Solid technical and diagnostic skills with tested problem-solving skills Strong-verbal and written English communication skills Willing to be assigned in a temporary work-from-home setup A quiet space to work at and a stable wired internet connection of at least 6 mbps upload and 10mbps download Can work in Cebu IT Park

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