Treasury Compliance and Control Manager
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Treasury Compliance and Control Manager with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife’s Finance Operations is seeking for an individual, who is obsessed with delivering value, is forward-thinking, and is primarily accountable for leading the teams in ensuring the integrity of the company’s books of records through timely and accurate service delivery of daily operations.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
University degree in Accounting, Finance, or Business-related courses.
Certified Treasury Professional (CTP) or CPA designation (not required but an advantage).
5 years at minimum relevant experience in Accounting and / or Treasury Operations.
Excellent analytical and technical skills.
Strong people management experience (5+ years) to lead, manage and develop professional staff.
The ability to be an innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes.
Intermediate to advance knowledge of Excel (formulas and pivot tables)
Interest in working at night.
Nice to Haves :
Intermediate to advance knowledge of VBA.
Familiarity with project management approaches, tools and phrases of the project life cycle.
Experience in working across multiple geographies and time zones.
On the job you will :
Manage the teams’ day-to-day operations promoting team efficiency and process effectiveness.
Ensure that all Service Level Agreements and compliance standards are met at all times
Allocate and delegate tasks to team members and manage the task monitoring system used for regular business review / governance reporting.
Ensure the delivery of excellent customer service by proactively promoting client centricity.
Act as the project sponsor who will monitor the planning, implementation and tracking of any short-term or streamlining / automation projects.
Effectively communicate significant production updates and challenges to management as well as to the Business Unit in a timely manner.
Manage and mitigate operational risks and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk assessments.
Accountable for the timely and effective closure of audit points.
Timely and effective delivery of KPI and KRI reports, business dashboards and other metrics as required by management as well as the Business Unit.
Execute on strategic priorities and evolve the service delivery model toward a scalable and strategic global business shared service.
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.