Japanese Bilingual Support Agent
Aspiree, Inc
Pasig, Philippines
3d ago
source : Jobs Bulletin
Qualifications :
  • College level
  • College level
  • Excellent written communication
  • Preferably with customer service experience in a BPO setting
  • Ability to quickly learn customer service based tools and techniques
  • Gaming background is a plus
  • Amenable to work on shifting schedule
  • Fresh Graduates are welcome to apply
  • Duties and Responsibilities :

  • Candidate should be fluent in Japanese
  • Good English communication skills both spoken and written
  • Deliver timely, accurate and respectful answers to customers’ questions and issues
  • Utilize the internal ticketing system to log all requests and activities
  • Take ownership of Player Support incidents and work to successfully resolve them
  • Escalate issues as needed
  • Other duties assigned
  • Perks :

  • 43K salary (20K Basic + 3K Non taxable allowance + 20k Language premium)
  • Possible early regularization
  • HMO coverage
  • Workers Insurance
  • SL and VL upon regularization
  • Job Type : Full-time

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