Bancassurance Servicing Associate - CEBU (Lapu-Lapu)
John Clements Consultants Inc
4d ago
source : Monster

Job Description

Position Objective : This position is primarily responsible for customer servicing of policy requests coming from walk-in clients and BSEs in assigned branches.

Responsibilities and Duties :

1. Handles various inquiries and policy requests from walk-in BPLAC customers and assigned BSEs; determines policy status / details and / or requirements to process the request, and advises the customer / BSE accordingly

2. Monitors the progress of policy requests and complaints received in the assigned area, ensures resolution within the target turnaround times and provides necessary feedback to customers regarding their requests.

3. Promotes to customers / BSEs BPLAC's available tool (eplan,icare) for their convenience.

Location :

Mactan Economic Zone II, Pueblo Verde, Barangay Basak, Lapu Lapu City

Add to favorites
Remove from favorites
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form