Client Profile : This company is one of the best regional BPO service providers based in Makati that offers quality BPO services for almost 13 years.
It supports online gaming / casino business partners worldwide.
Medical and life insurance benefit
Leave entitlements (sick leave, hospitalization leave, annual leave, and other if applicable)
2 days off (Saturday and Sunday)
Native or Non-Native Vietnamese Speaker
Good English communication skills
Can start as soon as possible
Willing to work in Makati City
Preferably residing in the Philippines
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Providing training to new customer service agents.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Recruitment Process :
HOW TO APPLY :
Please send your resume to : jkrecruit jp-network-e.com
Mobile : 0917 638 2065
Sun / Smart 09426682269
Skype : live : jknetwork1
WhatsApp : 0917 638 2065
LINE : genrou team or jknetworkteam
Look for : Jessa
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