Career Opportunity : Vietnamese Customer Care Operator (online Gaming
J-k Network Services
Makati City, Philippines
1d ago
source :

Client Profile : This company is one of the best regional BPO service providers based in Makati that offers quality BPO services for almost 13 years.

It supports online gaming / casino business partners worldwide.

Benefits :

  • Visa processing
  • Transportation
  • Meal provision
  • Medical and life insurance benefit
  • Leave entitlements (sick leave, hospitalization leave, annual leave, and other if applicable)
  • Shifting schedule
  • 2 days off (Saturday and Sunday)
  • Requirements :

  • Native or Non-Native Vietnamese Speaker
  • Good English communication skills
  • Can start as soon as possible
  • Willing to work in Makati City
  • Preferably residing in the Philippines
  • Responsibilities :

  • Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
  • Maintaining a polite, helpful, and professional manner at all times.
  • Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
  • Immediately escalating serious complaints or issues that you are not equipped to deal with.
  • Providing training to new customer service agents.
  • Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
  • Recruitment Process :

  • Paper Screening
  • Initial Interview
  • 2nd Interview
  • Final Interview

    Please send your resume to : jkrecruit

    Mobile : 0917 638 2065

    Sun / Smart 09426682269

    Skype : live : jknetwork1

    WhatsApp : 0917 638 2065

    LINE : genrou team or jknetworkteam

    Look for : Jessa

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