The Credit Services Senior Manager will increase company profitability by operating within the guidelines and requirements of the company credit and collection policy.
The position is also intended to handle the full revenue cycle from Order to Cash Conversion (billing and collection) and expected to add value in the improvement of the existing processes, thereby a key role in the achievement of the company’s profitability.
Essential Duties and Responsibilities
Operate within the guidelines and requirements of the company credit policy
Maintain an appropriate credit risk level
Review customer accounts on a regular basis to maintain an appropriate level of credit risk
Recommend and make appropriate changes to company credit policy
Make yearly adjustments to process controls to increase cash flow
Manage collection process of delinquent accounts to maintain credible receivable, including establishing relationships with collection agencies and collection attorneys
Manage receivable measurements to budget requirements and meeting the target KPIs DSO and collection efficiency
Direct and manage Credit and Collection Staff, and later the Customer Service Staff
Manage and direct cash application function in the system and recommend better processes to ensure daily posting of collection
Resolve disputes with customer and other departments as they relate to receivable and risk management
Analyze specific credit applications for terms of sale and credit limits and ensure adherence to Credit and Collection Policy
Visit customers as needed to establish strong business relationships and limit credit risk and resolve any disputes
Prepare accurate cash flow forecasts and analysis and other management reports and analyses
Ensure that receivable reports are submitted to all division heads and other sales staff on a regular basis or as requested, and appropriate and regular monthly review of receivable per customer are being done.
Meet with the appropriate person to review the credit / collection function on a regular basis or as needed
Review and approve the monthly balance sheet account analyses such as bank reconciliation, accounts receivables, employee receivables and other balance sheet accounts under the credit and collection and customer service responsibilities
Maintain appropriate documents, documentation and other information in the customer credit files
Other projects and responsibilities as assigned
Bachelor’s Degree in Accountancy, CPA is a must.
Minimum 5 years managerial experience
Knowledge of Microsoft Office, particularly Excel.
Effective listening, verbal and written communication skills
Judgment and decision-making ability
Accuracy and attention to detail and has the ability to see the overall view
Demonstrated integrity and ethical standards
Able to handle difficult customers with diplomacy and tact
Problem-solving, analytical and decision-making ability
Able to perform business math (basic algebra, compute rate, ratio, etc.)
Manages time effectively and adapts quickly to changing priorities
Team player who works productively with wide range of people
Superior organizational skills and leadership skills
Comfortable in fast-paced environment
Proven history of profit and loss management to maximize financial performance
Strong project management and multi-tasking skills
Capable of following written instructions and documented procedures
Able to read, analyze and interpret financial statements
Demonstrated competency in hiring, developing and evaluating employees to achieve corporate and personal objectives
Working knowledge of basic and advanced accounting principles and has demonstrated competency in budgeting, forecasting and planning
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.
We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.