Company Profile : A multinational BPO company provides customer service support for the clients located in the US.

Position : ?Mandarin Client Relations Specialist

Location : ?Ortigas, Pasig City

Salary : ??P85,000 - P110,000

Schedule : ?Shifting Schedule

Work Set-Up : ?Work On Site

Industry : ?BPO Company

Benefits : Attendance Bonus

Attendance Bonus

HMO upon regularization

Life insurance coverage of 300K upon regularization

15 PTO credits, 10 unused PTO credits convertible to cash after the end of year

Government Mandated Benefits

Job Description

Responsible in taking the orders of American customer via call

Interpret the orders to Chinese high-end restaurant in the USA

List and collect orders from American who want to eat authentic Chinese dishes

Ensure to provide Customer satisfaction, retention and giving excellent service

Bachelor Degree of any courses and open for Undergraduate

Can speak, read and type Mandarin Language ( Simplified Chinese)

Work experience in Mandarin Customer Service is an advantage but not required

Preferably with 6 months -1 year experience in CSR