Job Description & Summary
A career in our internal firm Service Delivery Centre is the natural extension of PwC's leading class global delivery capabilities.
We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.
As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.
Specific responsibilities include but are not limited to :
Proactively assist in the management of several clients, while reporting to Managers and above
Train and lead staff
Establish effective working relationships directly with clients
Contribute to the development of your own and team's technical acumen
Keep up to date with local and national business and economic issues
Be actively involved in business development activities to help identify and research opportunities on new / existing clients
Continue to develop internal relationships and your PwC brand
Perform work and provide related deliverables in accordance with the SDC’s User Guide and client’s instructions.
Liaise with Team Managers on a regular basis to understand delivery timetable and client service expectations.
Communicate and provide timely updates to clients on the status of the work assigned.
Monitor progress of the work (including time spent on assigned tasks) and manage deadlines.
Initiate feedback after performance of a work request.
Adhere to PwC SDC policies and procedures.
Participate in training, coaching of Associates and other developmental opportunities where possible.
Consistently demonstrate teamwork dynamics by working as a team member : understand personal and team roles; contribute to a positive working environment by building solid relationships with team members;
and proactively seek guidance, clarification and feedback.