Education : Graduate of Bachelor’s Degree in Food Science (or related discipline in Nutrition, Chemistry / Chemical Engineering, and Microbiology)
Communication Skills : proficient in verbal and written English
Soft Skills :
excellent customer service, leadership and management skills;
critical-thinking and reasoning abilities;
ability to meet deadlines and multitask;
need to have excellent interpersonal and organizational skills 0061nd
administrative and communication skills
Capable of leading and motivating a team
Technical Skills :
Systems : GMP, HACCP and / or ISO.
Proficiency with MS Office applications (i.e. MS Word, Excel).
Experience : At least 3 years of work experience in the food industry prior to his / her promotion as QA Supervisor
Job Duties :
Key Result Area 1 Good Manufacturing Practices Certification
Prepare and updates GMP and SSOP manuals as well as the monitoring forms
Oversees the Quality Assurance group in conducting the daily GMP checking or monitoring and monthly GMP audits, recommends and identify preventive & corrective actions for deficiencies to be implemented by Production.
Conducts GMP Orientations
Acts as liaison between the company and the third party auditors
Key Result Area 2 Quality Management Systems
Develops, justifies and implements quality programs that meet process and product standards, clearly recognizing that everyone is responsible for quality.
Participates in other plant teams and programs such as HACCP team and others as assigned.
Ensures accuracy and correctness of Quality Assurance reports
Communicates new process and / or products to the whole QA team.
Ensures QA schedules effectively monitor quality activities to ensure attainment of customer’s requirement.
Performs quality audit of Supplier
Key Result Area 3 Cost of Materials
Designs validation process in the event of high percentage product rejections.
Develops corrective and preventive actions to process deviations
Discuss product rejections and spoilages to top management
Manage and monitor raw materials substitution in case of urgent need for quality issues
Key Result Area 4 Product Quality Feedback
Investigates complaints on existing product and provide response to branch and institutional accounts as customers.
Recommends and communicates corrective and preventive actions to complaints to all concerned department
Implements and follow-up and verified the effectiveness of the corrective and preventive actions to complaints
Key Result Area 5 - People Management
Ensures implementation of Code of Ethics including effective handling of labor cases and any deviations in the Code of Conduct requiring disciplinary actions in accordance with the prescribe provision