Compliance Manager
ARB Call Facilities, Inc.
Taguig, PH
16h ago
source : Bossjob

The Compliance Manager leads efforts to mitigate company exposure especially with higher risk merchants. Specific responsibilities include leading efforts to underwrite, audit and ensure compliance for merchants and referral sources.

This position participates in Viking Leadership and works with industry groups, regulators, merchant, sales and internal staff to facilitate merchant processing and compliance with legal and regulatory requirements.

Responsibilities :

  • Provide leadership to the Payments Group resulting in positive employee relations, teamwork, and efficiency
  • Effectively manage direct reports to ensure performance standards are met and fairly measured, and continuous personal development training and development of staff is provided
  • Expand and maintain an overall compliance program; establish an effective communication program aimed to heighten awareness of standards of conduct and to ensure understanding of new and existing compliance issues and related policies and procedures
  • Lead underwriting and assists as necessary with onboarding new merchants
  • Monitor and coordinate compliance audits with existing merchants
  • Identify potential areas of compliance vulnerability and risk; develop and recommend corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid similar situations in the future
  • Participate in the process of audits initiated by external clients and / or 3rd party organizations; investigate and resolve any compliance gaps with a sense of urgency
  • Audit / spot check the internal performance of compliance related activities on a continuing basis, recommending appropriate steps to improve its effectiveness
  • Stay informed of underwriting and regulatory changes as they relate to multiple market verticals and implement policies to ensure compliance across those businesses.
  • Communicate complex regulatory or legal issues to staff of all levels within the company in a manner that can be readily grasped and implemented

  • Provide reports on a regular basis, and as directed or requested, to keep the senior management team informed of the operation and progress of compliance efforts
  • Collaborate with the training department to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers
  • Ensure that marketing and advertising materials are in line with any regulations and restrictions on such materials
  • Read and understand trade journals, government regulations, legal documents and respond to client inquiries
  • Qualifications :

  • Bachelor degree with emphasis in business / finance management or a 2-year degree with equivalent experience involving compliance within the company or another business / industry
  • Minimum of 3-5 years of experience in payments industry to include demonstrated leadership
  • Familiarity with operational, financial, quality assurance, and industry related procedures and regulations
  • Experience with analysis and reporting
  • Payment industry certifications are encouraged, but not required
  • Ability to work independently and objectively with a commitment to delivering results
  • Effective presentation and training skills
  • Sound judgment with the ability to influence and lead change
  • General knowledge of various software applications
  • Organized, detail-oriented, effective communication and writing skills
  • Strong interpersonal skills
  • Impeccable integrity and the ability to effectively manage stress
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