Senior HR Generalist | Night Shift & Onsite | Cebu
Alorica
Cebu City, PH
4d ago
source : Bossjob

RESPONSIBILITIES :

  • ER Claim Investigation and Counseling Obtain information regarding any complaints, or claims received; make recommendations to management regarding action to be taken resolve issue;
  • counsel employees concerning employee relations issues ensuring established corporate and departmental policies are adhere to;
  • advise management staff on proper methods of handling employee relations issues ensuring a complete and thorough understanding of policies;
  • know and support corporate and departmental policies regarding employee relations issues; review all employee counseling and separation documentation for compliance with policies and procedures;
  • properly interpret, communicate and gain acceptance of corporate and departmental policies and procedures by employees and management staff

  • Training Professionally conduct all staff development training relating to general management development, staff skill development, employee relations topics;
  • recommend classes to be offered based on overall needs of the organization

    File Maintenance Maintain all Employee Relations files with any responses, correspondence, supporting documentation, etc.

    in an organized manner ensuring files are updated on a continuous basis

    Exit Interviews Conduct all exit interviews for separated employees; follow established interview format ensuring proper documentation of information

    Risk Management Functions Ensure employee awareness of safety issues according to established departmental procedures and regulations.

    KNOWLEDGE, SKILLS, AND ABILITIES

  • Incumbents will be expected to master the following knowledge, skills, and abilities
  • Generalist background in Human Resources
  • Federal and state agencies involved in resolving employee relations issues
  • Principles and practices of customer service
  • Report preparation methods
  • Corporate and departmental policies and procedures
  • Federal, state, and local laws, codes, and regulations relating to employee relations issues
  • Skills and Abilities
  • Excellent verbal and written communication skills
  • Manage multiple, concurrent tasks
  • Establish and maintain cooperative working relationships
  • Analyze problems, identify alternative solutions
  • Organize and maintain appropriate files and records
  • Investigate and track Worker’s Compensation claims (if assigned)
  • Candidate must possess at least a Bachelor's / College Degree , Professional License (Passed Board / Bar / Professional License Exam), any field.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
  • Full-Time position(s) available.
  • MINIMUM QUALIFICATIONS

  • Applicants for this job will be expected to meet the following minimum qualifications.
  • Education

  • Bachelor’s degree from an accredited college or university with major work in business administration, human resources management, or related field required.
  • Equivalent work experience in a similar position may be substituted for educational requirements.

  • Experience
  • Minimum three years Human Resources experience required, preferably including employee relations. Previous experience dealing with management from first line supervisors through middle managers.
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