Project Delivery & Operation Engineer

N2N Connect Bhd

Manila, Bicol Region, PH

2d ago

source : WHATJOBS

Job Title : Project Delivery & Operation EngineerResponsibilities : . - Work with the Project and Product Managers to configure and deploy N2N products to regional customers.

Deliver projects and deploy N2N range of products using the appropriate project management methodology, learning & iterating frequently.

Responsible for the smooth running of day-to-day operations.- Implement process improvements to prevent issue recurrence, and facilitate changes to process in conjunction with operations areas.

Strategize, formulate, implement and review contingency plans to support operations, develop implement action plans for maximized productivity.

Formulate detailed standard operating procedures, initiate and lead feasibility studies to promote quality management and continuous improvement of operations- To provide prompt and professional service to customers, formulate response and resolutions in a timely manner and provide excellent customer service.

To disseminate accurate information to customers and to ensure customers’ enquiries and complaints are attended to in accordance to our service standard.

Seek opportunities for improvement in the project and operations management processesRequirements : . - Possess a Degree in IT or equivalent with a minimum of 2 years working experience in IT environment.

Hands-on experience and knowledge with SQL databases, Linux, Microsoft O / S administration and clustering will be advantageous.

Investment and Trading (Securities / Forex / Derivatives) industry knowledge is required.- Has knowledge of ITIL- Able to work on shift and weekend- Good interpersonal skills, good problem solving skills and willing to learn.

Good organization and time management skills- Possess a can-do spirit and displays positivity in times of adversity- Is experienced with teams located in different geographical regions and across different cultures- Customer-focused and service-oriented with ability to work under pressure in a fast-paced environment and meet deadlines.

Proficient in English.Years of Experience (Min) : 2 YearsMin QualificationDiploma

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