Senior Analyst, Best Practices-(22004349)
GENERAL PURPOSE :
This role will act as a Store Operations partner to define and modify company best practices through sound analysis, effective project management, and consensus building with Executives.
They will coordinate with key business partners to design, test, and implement improvements to store best practices and / or technologies.
Key components of this role are understanding Store Operations policies and procedures, producing insights through data analytics, working directly with stores / field leaders to collect feedback, and communicating recommendations to leadership.
ESSENTIAL FUNCTIONS :
Perform comprehensive data analysis :
Support project analyses and quantify potential impact to key business metrics
Provide analytical support for pilot initiatives end-to-end, including pilot / control store selection, KPI / metric analysis, delivery of pilot results and insights, and rollout logistics
Support ad hoc analysis as requested
Identify, Test, and Implement Process Improvements :
Identify industry best practices and competitor practices to improve store efficiency and execution
Support the creation of presentation materials for Executive-level audiences
Partner cross-functionally with stakeholders to gain input and develop inclusive / holistic operational solutions; pilot and / or rollout these enhancements to improve store efficiency and operational effectiveness
Partner with Store Communications to develop appropriate communication and training to educate field operators on best practices and process enhancements
COMPETENCIES :
Process Management
Communicates Effectively
Drive for Results
Problem Solving
Planning and Organizing
Learning on the Fly
Collaboration
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :
Bachelor’s Degree required; MBA preferred
Prior consulting experience preferred; retail experience preferred
Superior analytical skills, both mathematical and problem solving
A detail-oriented approach must pay close attention to details and have the drive to get things right
Advanced skills in Excel, PowerPoint, and Word mastery of Excel and PowerPoint required
High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple activities simultaneously
High degree of reliability including accountability for daily, weekly, and long-term projects
PHYSICAL REQUIREMENTS / ADA :
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper / files, etc.
Consistent timeliness and regular attendance.
Vision requirements : Ability to see information in print and / or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, mentoring, coaching, and / or feedback.
However, this role can perform duties effectively using a combination of in-office and remote work.
SUPERVISORY RESPONSIBILITIES :
None
