Mandarin Speaking Customer Service Representative (Online Gaming)
3Owl Management Inc
Pasay City, National Capital Region, Philippines
2d ago
  • Online Gaming Customer Service (Mandarin Speaking) Duties : 1. Service platform customers in a professional and accurate manner;
  • 2. Service customers in accordance to set standards and protocols; 3. Collect and organize feedback from customers and present it to operations department;
  • 4. Complete other tasks arranged by superiors. Requirements : 1. College degree or higher; 2. At least 1 year of online customer service experience;
  • 3. Self-motivated, responsible and patient personality; 4. Well-mannered and polite, able to work under pressure; 5. Team work oriented and willing to learn;
  • 6. Familiar with office software (word, excel, ppt, etc...); 7. Proficient in Chinese; 8. English reading and writing preferred;
  • 9. Able to work different shifts across the entire 24-hour day. 棋牌游戏客服 岗位职责 1 根据平台客户通过不同的咨询通道进入平台咨询 根据公司提供的客服标准回答指引 解决接入游戏用户问题 2 根据用户反馈的问题 收集整理并及时反馈 3 完成上级安排的其他工作 任职要求 1 大专及以上学历 1年以上平台客服工作经验优先 2 积极主动 有责任心和耐心 具备一定的抗压能力和接受临时加班需求 良好的沟通技巧和团队合作精神 3 熟练使用office 办公软件 word excel ppt等 4 语言要求能力 中文优秀 英文良好 5 适应24小时轮班制度

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