IT OSS INTERNSHIP - ZETA

KMC Solutions

Quezon City, PH

5d ago

Functional Overview :

IT OSS Intern is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support.

Duties and Responsibilities :

Assist staff performing system back up and maintenance functions

Assist network and hardware troubleshooting

Assist in updating user and technical documentation

Run calls to troubleshoot desktop and PC problems

Provide help desk support to staff requiring technical assistance

Assist with building and deploying desktop computers and laptops images for deployment.

Other responsibilities as directed by supervisor.

Minimum Competencies :

Excellent customer interface skills

Good interpersonal communication skills

Strong communications skills, both written and oral

Minimum Qualifications :

Candidate must possess at least Bachelor's in Computer Science / Information Technology or equivalent

Preferably with 300 to 800++ hours (about 1 month+) internship requirements

Willing to be assigned in multiple locations

Willing to work on shifting schedule, Holiday, weekends, and Night shift

No work experience required.

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