KMC Solutions
Quezon City, PH
5d ago

Functional Overview :

IT OSS Intern is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support.

Duties and Responsibilities :

  • Assist staff performing system back up and maintenance functions
  • Assist network and hardware troubleshooting
  • Assist in updating user and technical documentation
  • Run calls to troubleshoot desktop and PC problems
  • Provide help desk support to staff requiring technical assistance
  • Assist with building and deploying desktop computers and laptops images for deployment.
  • Other responsibilities as directed by supervisor.
  • Minimum Competencies :

  • Excellent customer interface skills
  • Good interpersonal communication skills
  • Strong communications skills, both written and oral
  • Minimum Qualifications :

  • Candidate must possess at least Bachelor's in Computer Science / Information Technology or equivalent
  • Preferably with 300 to 800++ hours (about 1 month+) internship requirements
  • Willing to be assigned in multiple locations
  • Willing to work on shifting schedule, Holiday, weekends, and Night shift
  • No work experience required.
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