Engage with Vertiv partners and end-customers to explain fault analysis and recommend technical solutions
Evaluate and prepare root cause analysis of products / systems problem within the shortest possible time and recommend technical solutions
Provide standby hours on the designated area coverage and on-site services when needed
Coordinate with third party authorized service partners (ASP)
Provide technical training for authorized service partners and partners on new products and ensure that they have relevant skill set to support Vertiv products or systems
Act as technical advisor when there are technical escalation issues
Monitor the progress of the service partner's competency level and make the relevant recommendation to fill in the gap
Installed Equipment listing (asset mining) and documentation
Cover Provinces / Key Cities in Region 11 and responsible to expand service footprint in South Mindanao
Graduate of at least 4-year technical course (RAC / HVAC) or Bachelor's degree in Mechanical Engineering
At least 2 years relevant work experience
Experience in technical repair / maintenance of PACU / HVAC
Ability to troubleshoot mechanical and electro-mechanical equipment using schematic or block diagrams
Ability to define problem, collect data, establish facts and draw valid conclusions in both power electronics, electrical, mechanical and assess customer issues
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv.
Explore them now and join our team of 19,000 employees in making the future of our customers’ business possible.