Property and Energy Insurance Express Claims Examiner
Makati City
16d ago

Functional Area :

CL - ClaimsEstimated Travel Percentage (%) : Up to 25%Relocation Provided : NoAIG Philippines Insurance Inc

Your future team

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world’s leading insurance provider.

We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Claims department.

Claims at AIG are a combination of different functions, business divisions such as Life & Retirement and General Insurance, and Global Claims, which makes us unique at AIG.

Our specialized functions are delivering on AIG's promise to our customers, our clients, our shareholders, and each other.

Thanks to our global network of highly-skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it.

Your contribution at AIG

As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.

  • Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.
  • May require additional contact with other parties (i.e. employer, claimants, third parties such as loss adjusters, repairers, etc.

    as deemed necessary.Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim.

  • Provides timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquires according to company policy and procedures.
  • Maintains accurate system data and documentation by collecting, recording, analyzing, and summarizing information.
  • Determines and timely sets appropriate reserves within authority level.
  • Identify subrogation opportunities and fraud potential and make appropriate referrals.
  • May be asked to take on higher complexity claims as needed.
  • Ensure adherence to best practice procedures, consistent with global best practice and agreed service level standards.
  • What we are looking for

  • 1 - 2 years of relative experience in insurance claims
  • Diploma / Degreeorequivalent
  • Experience adjusting lower level complexity claims for cs.
  • Effective and strong communication skills (written & verbal)
  • Ability to prioritize and multi-task effectively in a fast paced environment.
  • Requires proficiency in Desk Management, phone etiquette’, time management and dealing with difficult customers.
  • It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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