PTC Enterprise Platform Windchill IT Senior Supporter
Pasay City
21h ago


You will be part of our core backbone and your primary responsibilities will include, but are not limited to :

  • Supporting of L2 and L3 tickets and if needed collaborating with PTC on resolution
  • Monitoring the queues and health of the Windchill system
  • Deploying new functionality in our Windchill systems
  • Rehosting of Windchill systems
  • Modifying connection strings to and from our Tibco system
  • Administer access and usage of Windchill development and quality systems
  • Qualifications

    This job is highly relevant for you if you have experience in at least one of the following areas :

  • You have at least 2-3 years of experience in working in the PTC Windchill area, mainly on the infrastructure side
  • Familiarity with ticket management tools & processes
  • Experience in performing root cause analysis and identifying opportunities for improvement
  • You understand JAVA code
  • Experience in xconf files, WTsafe area, enumcustomisation, Type and Attributes, etc
  • Experience in how to deploy new functionalities with different methods
  • Experience in setup and configure a CAD worker
  • Competencies

  • Very good written and oral communications skills in English
  • Solid coordination skills, interpersonal skills and willingness to cooperate (experience in working with different nationalities is an advantage)
  • Ability to take responsibility and carry out tasks effectively
  • Willingness to work approximately one weekend per month
  • What we offer

  • You will have the opportunity to work in an exciting renewable business where we are all working together to make the world more sustainable
  • You will also have the opportunity to work with and grow in the full range of PTC Windchill products
  • You will work in a team of highly skilled colleagues with diverse backgrounds and work closely with a global organization.
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