PTC Enterprise Platform Windchill IT Senior Supporter
Vestas
Pasay City
21h ago

Responsibilities

You will be part of our core backbone and your primary responsibilities will include, but are not limited to :

  • Supporting of L2 and L3 tickets and if needed collaborating with PTC on resolution
  • Monitoring the queues and health of the Windchill system
  • Deploying new functionality in our Windchill systems
  • Rehosting of Windchill systems
  • Modifying connection strings to and from our Tibco system
  • Administer access and usage of Windchill development and quality systems
  • Qualifications

    This job is highly relevant for you if you have experience in at least one of the following areas :

  • You have at least 2-3 years of experience in working in the PTC Windchill area, mainly on the infrastructure side
  • Familiarity with ticket management tools & processes
  • Experience in performing root cause analysis and identifying opportunities for improvement
  • You understand JAVA code
  • Experience in xconf files, WTsafe area, enumcustomisation, Type and Attributes, etc
  • Experience in how to deploy new functionalities with different methods
  • Experience in setup and configure a CAD worker
  • Competencies

  • Very good written and oral communications skills in English
  • Solid coordination skills, interpersonal skills and willingness to cooperate (experience in working with different nationalities is an advantage)
  • Ability to take responsibility and carry out tasks effectively
  • Willingness to work approximately one weekend per month
  • What we offer

  • You will have the opportunity to work in an exciting renewable business where we are all working together to make the world more sustainable
  • You will also have the opportunity to work with and grow in the full range of PTC Windchill products
  • You will work in a team of highly skilled colleagues with diverse backgrounds and work closely with a global organization.
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