Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
Perform quality audit and translations
Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment
Facilitate critical incident management
Support standard incident types including software or server issues, network connectivity, password management, and request of service READ MORE OF THE JOB DESCRIPTION
Bachelor's Degree in Information Technology, Computer Science or other relevant fields
Proficient in Mandarin language
Excellent communication skills both in written and oral
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.