Mandarin Language Specialist
Accenture
Manila, Philippines
5d ago

Job Description

  • Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
  • Perform quality audit and translations
  • Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment
  • Facilitate critical incident management
  • Support standard incident types including software or server issues, network connectivity, password management, and request of service READ MORE OF THE JOB DESCRIPTION
  • Qualifications

  • Bachelor's Degree in Information Technology, Computer Science or other relevant fields
  • Proficient in Mandarin language
  • Excellent communication skills both in written and oral
  • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

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