GENERAL RESPONSIBILITIES

•Validate process and match revenue and point-of-sales expectation to payments, including invoicing, claims and credit note processing.

•Investigate, resolve and resubmit any rejected claims.

•Provide insight into variances arising from erroneous point-of-sale processing.

•Investigate and respond to queries from various divisions including POS Adjustment queries.

•Identify opportunities to improve store processes to assist in reducing POS Adjustments.

•Assist in devising efficient mechanisms for linking various IT systems and data extracts (internal & external), including workflow oriented project work.

•Build key relationships with relevant internal and external stakeholders across the business.

•Participate in special projects and other ad hoc activities as required.

•Actively participate in a continuous process improvement within the team.

•Any other administrative functions as needed and directed by the manager

POSITION REQUIREMENTS

•Candidate must possess at least a Bachelor’s / college degree

•At least 2 to 3 years of work experience in the related field is required

•Proficiency in using Microsoft Office applications particularly MS Excel and is tech savvy

•Previous Telstra experience is highly preferred

•Knowledge in Siebel is an advantage

•High attention to detail and problem-solving skills, dependable with value for work ethics and customer service

•Excellent communication skills, both written and oral

•Ability to be flexible, adaptable and work in fast-paced environment

•Provide prompt and professional client service at all times

•Demonstrated ability to work in a team environment

•Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift (6 : 00 am – 3 : 00 pm)