â¢Validate process and match revenue and point-of-sales expectation to payments, including invoicing, claims and credit note processing.
â¢Investigate, resolve and resubmit any rejected claims.
â¢Provide insight into variances arising from erroneous point-of-sale processing.
â¢Investigate and respond to queries from various divisions including POS Adjustment queries.
â¢Identify opportunities to improve store processes to assist in reducing POS Adjustments.
â¢Assist in devising efficient mechanisms for linking various IT systems and data extracts (internal & external), including workflow oriented project work.
â¢Build key relationships with relevant internal and external stakeholders across the business.
â¢Participate in special projects and other ad hoc activities as required.
â¢Actively participate in a continuous process improvement within the team.
â¢Any other administrative functions as needed and directed by the manager
â¢Candidate must possess at least a Bachelorâs / college degree
â¢At least 2 to 3 years of work experience in the related field is required
â¢Proficiency in using Microsoft Office applications particularly MS Excel and is tech savvy
â¢Previous Telstra experience is highly preferred
â¢Knowledge in Siebel is an advantage
â¢High attention to detail and problem-solving skills, dependable with value for work ethics and customer service
â¢Excellent communication skills, both written and oral
â¢Ability to be flexible, adaptable and work in fast-paced environment
â¢Provide prompt and professional client service at all times
â¢Demonstrated ability to work in a team environment
â¢Amenable to work in Bonifacio Global City, Monday â Friday in an early morning shift (6 : 00 am â 3 : 00 pm)