Provides functional expertise, guidance, and instructions to customers on SuccessFactors' products. Leads and ensures the successful implementation of SuccessFactors' products.
Develop a strong understanding of and analyzes clients’ business requirements and objectives; develop system configurations to satisfy client needs.
Create and present high-quality demonstrations and presentations to clients on SuccessFactors’ products.
Assist with developing training materials and train clients on how to utilize the system.
Troubleshoot and find a resolution of assigned system defects.
Provide quality control of consultant configurations, in order to meet client deliverables.
Partner with project managers to ensure project work is kept within budget.
Adhere to software implementation standards and best practices.
Participate in weekly internal team meetings.
Increase knowledge of modules and best practices.
Accurately track and report time and expenses.
Coach junior consultants on project implementation.
Perform other duties as assigned.
Bachelor’s Degree in Information Systems or Business.
Professional SuccessFactors module certifications in Recruiting Management (RCM) and Recruiting Marketing (RMK)
5 years of SuccessFactors consultant experience.
3-5 years of Human Resource business experience or familiarity with key Human Resources concepts.
Knowledge, Skills, and Abilities (KSAs)
Skilled in technology coupled with business acumen to complement system consulting.
Advanced proficiency in Microsoft Office Suite products.
Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems / complex situations.
Ability to build personal relationships with clients and peers while inspiring and motivating others.
Ability to work in teams and independently.
Strong organizational, planning, and management skills.
Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
Excellent written and oral communication skills; attentively listens and shares knowledge / expertise.
Assembles and develops talent by creating a challenging and rewarding work environment.
Work Environment and Special Consideration
Works in a professional and / or remote office environment.
Will be required to travel to client locations.
Routinely uses standard office equipment such as computers, phones, and copiers.