Customer Service Specialist - Telco Postpaid Care Account
Neksjob Philippines
Santa Rosa, PH
6d ago
source : Bossjob

Job Description

Provide high-quality customer service to the customer, and ensure a smooth flow of inquiries and complaints via email or chat.

  • Ensure all responses to customers and clients are given with sincerity and compassion.
  • Ensure that all customer inquiries are rightfully attended to on a timely basis
  • Resolve queries of the customer by encoding the standard replies through e-mail within the assigned
  • Salary Package : 18k-25k + performance incentives

    Qualifications :

  • At least 6 months BPO Experience and up
  • At least 6 Customer Facing Experience?
  • Good to excellent English communication skills ??
  • Computer literate and good web navigation skills ??
  • Willing to work shifting schedules including graveyard, weekend, and holiday shifts. ??
  • Available to start ASAP ?
  • Work Onsite set-up
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