Sales and Service Associate
TTEC
Cainta, Calabarzon, PH
6d ago

Experience unparalleledworking culture. Join Kincentric's back-to-back Best Employer of the Year anddeliver amazing with us everyday.

When everything's connected,how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliverexceptional customer experiences as a Sales and Service Associate withTeleTech jobs in Robinson's Place, Ortigas Ave.

Level 2 and 3, Rizal, Cainta,Metro Manila, Philippines.

As a TeleTechCustomer Experience Champion, You'll Enjoy :

  • Fun, talented and wittyteammates
  • Knowledgeable, encouraging,and present leadership
  • Family-friendly environment
  • Free-spirited, theme-basedemployee events
  • Diverse andcommunity-minded organization
  • Career-growth and lots oflearning opportunities for aspiring minds
  • And yes all the competitivepay, bonuses and benefits you'd expect and maybe a few you didn't
  • What You'll beDoing

    You'll use your get-it-done high-energy and professional approach in a consultative sales environment tounderstand a customer's needs and consult with them to determine the bestsolutions for those needs.

    You'll be the difference between a customerexperience being just an average or an exceptional one. We'll train you to be asubject matter expert in your field, so you can be confident in providing thehighest level of service possible.

    And we trust you already have the necessaryingredient that can't be taught - a caring and supportive nature that willshine through as you help customers through some of the more difficult times intheir lives.

    You'll also have a chance to make great new friends and grow yourcareer in an enthusiastic, family-friendly atmosphere.

    On a typical day,you'll

  • Consult with customers onproducts and services to provide the best solutions for their need via avariety of communication channels that could include voice, email or chat
  • Open and maintain customeraccounts and information
  • Respond to customerinquiries with active listening
  • Resolve customer technicalissues with patience and understanding
  • Identify additional needscustomers may have and help them to upgrade products or services
  • Positively participating incompany events, in team activities, and continuous learning
  • Why You? What YouBring

    Connections are everythinghere at TeleTech . That means we connect with our customers, ourteammates and most importantly with you.

    And the ability to connect yourself is what you bring to the table along with the following :

  • Exceptional conversationalEnglish verbal and written communication skills
  • Ability to thrive in adynamic environment
  • Sales experience in a BPO,business-to-business, or consumer products (retail) environment where you havelearned to ask probing questions and get to the heart of the customer's needsto recommend the best possible product or service to fit those needs
  • Handy with MS Windows andother computer applications
  • Apply Today

    With TeleTech, you haveoptions on how to apply.

  • Apply online just byclicking Apply Now even on your mobile phone.
  • Or visit us in person,Monday-Friday, 9am 3pm.
  • TeleTech is acceptingapplications for this position at Robinson's Place, Ortigas Ave., Level 2 and3, Rizal, Cainta, Metro Manila, Philippines.
  • About TeleTech

    We help global brands providea great experience to their customers, build customer loyalty, and grow theirbusiness. We were founded on one guiding principle : customer experiences thatare simple, inspired, and more human deliver lasting value for everyone.

    Yourrole brings that principle to life.

    Life at TeleTech

    As a global company, we'realways on. When one of us is going to bed, a coworker half-way around the worldhas already had their coffee (or tea) and is ready to grab the baton and runwith it.

    We work at a fast pace around here and we're not one for keeping thestatus quo. But just because we're busy, it doesn't mean we don't know how tohave fun while on the job.

    We're passionate about throwing company events thatbring us together to laugh and celebrate each other's achievements. We're alsobig on taking time out for professional development and giving back.

    So, ifyou're looking for a work-life full of purpose, passion and career potential,keep reading

    Career ChangersWelcome Here

    Time to change your career?Whether you've spent your career on the admin side in receptionist,administrative assistant, sales or support roles or you've grown in industriessuch as retail, restaurant, hospitality, travel, insurance or financialservices, we believe you have the customer focused skills it takes to join ourglobal associates team.

    For more information aboutTeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughoutsocial media to engage in the global conversation.

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