Japanese Customer Associate ~ Online Gaming
J-K Network Services
Makati, PH
1d ago
source : Bossjob

Company Profile : This is a PAGCOR licensed company. This is known to provide support for information technology and customer service to the WORLD’S LARGEST ONLINE BETTING COMPANY.

They have markets in Asian and European Countries. They support betting in the following SPORTS, CASINO, GAMES, RACING, FINANCIALS AND POKERS

Position : Japanese Customer Associate (Online Gaming)

Industry : BPO / Online Gaming Industry

Location : Makati City

Salary : P 60,000 - P 80,000

Work Schedule : Shifting

Work Set-up : Work Onsite

  • PAGCOR LICENSED
  • OPERATING SINCE 2005
  • HAS PERMITS AND LICENSES TO OPERATE
  • MOST STABLE ONLINE GAMING COMPANY
  • BENEFITS OF WORKING IN THIS ONLINE GAMING COMPANY :

  • Free Meals (breakfast, Lunch, Dinner and EVEN SNACKS)
  • Accommodation : condo with Maid (For Foreigners only)
  • Free Uniforms
  • Attendance Incentives
  • Shuttle / free transportation from house to office EVERYDAY
  • Performance Incentives
  • Paid Leaves
  • Annual Leaves
  • Gym membership
  • Medical insurance
  • Group life insurance
  • HMO HEALTH MEDICAL INSURANCE
  • Life Insurance
  • Responsibilities :

  • Handling and replying to customer inquiries through email, phone, and live clients.
  • Maintaining customer relations.
  • Providing feedback to Supervisor / Head on customer’s needs / feedbacks.
  • Preparing and generating reports / relating customer’s queries.
  • Researching into customer’s queries / concerns into the systems.
  • Data entries of event results in the systems.
  • And all other tasks / responsibilities assigned by the Supervisor / Head of the Department.
  • Recruitment Process :

  • Paper Screening
  • HR Interview
  • Language Test
  • Final Interview
  • Native Japanese or
  • Filipino with JLPT N1 - N2 Passers
  • At least 1 year Customer Service Experience
  • Has studied in Japan during High school
  • At least Highschool Graduate
  • Willing to work on Shifting Schedule
  • Good English Communication Skills
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form