Responds and provides support to Human Resources, Managers, and Employee questions regarding SuccessFactors or other related inquiries.
Responds to tickets in Helpdesk.Collaborate with functional and technical staff to apply requested system changes or upgrades.
Create test cases and document results for systems changes, or interfaces.Researches, analyze, and maintain information in SuccessFactors.
Conducts audits to ensure data integrity. Partners with HR stakeholders to manage and resolve data integrity issues, where appropriate.
Work with HR Teams and Operational Leaders to conduct and implement business system process improvements.Approve and manage workflow requests.
Manage and administer existing and new employee data reports.Perform periodic audits of HR Systems to ensure system credibility and data integrity.
Run and validate HR Data in SuccessFactors and downstream systems. Perform data analysis.Assist with project request initiatives, including the development of project plans, communications, and status updates.
Comply and follow all procedures within the company security policy.May perform other duties and responsibilities as assigned.
Requirements : One or more years of HR data management or a combination of education and work experience may be taken into consideration at management’s discretion.
Experience utilizing is highly preferred.Strong analytical skills and the demonstrated ability to set priorities and meet deadlines.
Strong Excel skills, including Data Sort, Pivot Table.Previous exposure to HR project-related activities through active participation in system-related projects.
Strong skills to create or run reports, analyze, and extract data from HR systems.Strong understanding of HR processes and procedures activities through active participation in system-related projects.
Ability to run analyze and extract data from HR systems.Ability to extract and manipulate data and present findings to non-technical users.
Excellent organizational skills.Focused on quality and accuracy and possess a high degree of initiative and attention to detail.
High degree of interpersonal skills to effectively communicate with all levels within the organization, understand user needs and offer suggestions to improve their requests.
Must be able to handle highly sensitive data with the greatest degree of confidentiality.Proficient in Reading, Writing, and Speaking English.
Education Requirement : Bachelor's Degree, First Degree, Trade / Vocational School certificate or equivalent required. Degree in Human Resources, Business Administration, or related field preferred.