Provide language translation support services across technology programs and projects
Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
Perform quality audit and translations
Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment
Facilitate critical incident management
proficient in speaking and writing in Mandarin
Translator must know how to speak in Tagalog
Willing to work onsite
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