Senior Network Engineer
Quess Corp Limited
Metro Manila, PH
6d ago
source : Monster

• Perform Network support activities in the event of operational support incidents in line with global SLAs.

• To collaborate in a team dedicated to provide Network support to Transcom call centre operations which support activities are carried out remotely from the Service support centers.

• In collaboration with other Global infrastructure support teams perform 2nd and 3rd line support activities, contributing with technology partners and other 3rd party solution providers

• Execute Network related business as usual requests and improvement, development changes

• Follows company-wide change control process

• Support activities to global or regional projects for implementing new network solutions or running new release deployments

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