Senior Service Sales-0062VG
Job Overview :
The Strategic Field Service SalesManager is accountable for creating and capturing demand for the entireportfolio of field services offered by Schneider at assigned accounts : technical services including the start-up, maintenance, testing, retrofit,upgrade and recurring contracts.
Accountable for the selling of turnkeyprojects ranging from simple replacement of equipment to fully engineeredsolutions.
This position is responsible to create develop and maintaining highlevel relationships including technical leaders. His role is to convincecustomers of the effectiveness of SE in understanding the issues and provingmost appropriate solutions.
He must be recognized by the end user as atechnical advisor, capable of providing demonstration documents within customerorganization to prove the effectiveness of the offered solution.
Utilizes excellent products / solutions / services and customer knowledge toeducate customers on life cycle management of their assets, applicationadvantages, and how to replicate best practices from other accounts.
Creates FS Service proposals, andclose them facing the customer.
He / she interacts with the Key Account Manager (KAM, if any) to develop aconsistent annual account plan using all available information such asinstalled base tracking and business information.
Developsannual account plan, executes the sales plan, reviews with KAM or coordinateswith other businesses; Applies account and segment knowledge when dealingwith key contacts at assigned accounts.
Identifiesand contacts key decision makers, builds strong relationships and can gain accessto high management at sites or country headquarters.
Secure customersatisfaction overseeing all ongoing activities (orders, studies, delivery) withthe customer.
Quarterlyforecasts and monthly summaries in a timely manner; Participates in the preparationof analyses and reports on Field Service performance.
Extensive business acumen with strong result-orientation and manage P&L is a plus.
Effective knowledge of electro-intensive industrial sites in different segments such as mining, O&G or others. This requires a prior significant experience as project manager, engineering or tendering in projects in these segments.