Customer Service Associate (Local Account) | Ortigas
At Transec Bpo In Metro Manila
National Capital Region, Philippines
1d ago
source : FIndojobs

Customer Service Associate (local Account) Ortigas at Transec Bpo inMetro Manila WHY APPLY WITH US? Represent one of the top leading brands in PH Day shift & local account Fixed work schedule Great working environment with tight-

knit team ???????????? ESSENTIAL JOB FUNCTIONS

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and / or requests.
  • Ensure pending concerns are attended to in a timely manner. ???????????? SKILLS & QUALIFICATIONS
  • Must have undergone at least 2nd year of college level.
  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Good communication skills, both written and oral for both English and Filipino. ???????????? ? Walk in candidates are welcome from Mondays to Fridays 10 : 00 AM to 3 : 00 PM Max.
  • 3 MB. Recommended formats : PDF, RTF, DOC, ODT, DOCX. or cancel Recent jobs at Transec Bpo 50% Non-voice Csr Fixed Weekends Off Start Asap! at Transec Bpo in Metro Manila Sep 03, 2019 Local Account Csr Start Asap! at Transec Bpo in Metro Manila Sep 02, 2019 Non-

    toxic Account Semi Non-voice Csr Fixed Weekends Off at Transec Bpo in Metro Manila Sep 02, 2019 Fixed Dayshift : Customer Service Representative (local Account) at Transec Bpo in Metro Manila Aug 29, 2019 Go back to category Is this job ad fake?

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