As a Technology Consultant in our Client Solutions team based in Sofia, you will be working with our sophisticated financial software solutions for Performance Measurement and Client Reporting focused on 5 main areas :

Assisting our clients in Production

You will be expected to assist our clients in production with their business and technical requests, questions and queries from the Performance, Attribution, Reporting Teams of our clients who are usually big Asset or Wealth managers.

Implementations

You will be responsible for implementing all different modules of our financial software : Total Return & Statistics, GIPS, Equity Attribution, Fixed Income Attribution, Client Reporting, etc.

The process will follow the project plan and tasks will involve gathering initial requirements, making all the necessary configurations, automations and workflows, testing, results reconciliation, training and all the required steps for completion of the implementation according to client requirements.

Sales activities

You will be taking part in many core components of our Sales process, supporting the global team in activities including :

Preparation of detailed Proof of Concepts (POC) using prospect data

Creation of Requests for Proposal (RFP) and formalization of a library of standard responses for the use by the global team

Maintenance of the global demonstration environment

Manage our hosted infrastructure in Amazon (AWS)

We are in the process of migrating all our existing clients using our Performance and Reporting solutions that are currently hosted on different infrastructure providers and data centers to FactSet's AWS solution.

You will work closely with our clients during this migration project and coordinate your work with the assigned Project Manager.

We are also working on improving our current hosted solution using new AWS technologies to make our technical architecture more flexible, resilient, scalable.

Integration of different systems within FactSet

Help integrate our different systems within a common platform using APIs, Web Services and different automation, scheduling and monitoring tools.

This can involve the use of programming, scripting, database languages.

As part of your job you will be :

Responsible for automating a client environment, designing complex workflows, covering the full flow of financial data in our software data loads, data checks, calculations, data extracts and reporting.

Become familiar with all the functionalities of the product, including the different modules and methodologies but is more focused on its technical aspects such as : System Architecture, Application Server setup, Database and SQL tuning, Web Services.

Working with our global team of sales specialists and consultants, as well as interacting with our clients supporting them in their daily operations

Analyzing and solving complex technical issues related to a client’s technical architecture, processing data, conducting specific investigations, including software testing

Become familiar with all the core functionality of the product and understand the financial logic behind the different modules and financial methodologies

Desired Qualifications, Skills & Experience

Good communication skills in client-facing situations

Good analytical thinking and problem-solving skills

Team Player, Enthusiastic and Motivated

Fluency in English, written and spoken

Aptitudes in the below areas will give you an advantage over others :

SQL and Database experience

Stored Procedures

Performance tuning of SQL code and database setup

Familiar with some of the major DBMS like Oracle, SQL Server, PostgreSQL, etc.

IT or Technical related skills

Linux / Windows System Administration, Networking, Virtual Machines and shell scripting

Application server setup (e.g. Tomcat, JBoss / WildFly)

Web Services, XML, HTML

Experience with programming or scripting languages, e.g. shell, Python, Java, JavaScript, C#, VBA, etc.

Knowledge of financial instruments or related software

Any experience in Financial Reporting or Reporting or Business Intelligence Systems

Technical skills with financial software applications

Working with Excel and financial formulas

Academic or professional background in finance or experience in the Asset Management Financial industry

Any knowledge of financial products and instruments

Customer oriented attitude

Speaking other languages than English, e.g. French

Ability to travel