The position will be responsible for internal reporting as well as the analysis of reports through utilizing different statistical techniques.
This position requires a person to handle multiple tasks, maintain detailed reporting, documentation, and manage appropriate processes.
This position will coordinate reporting efforts with the account owners and help streamline reports and their processes while adding efficiencies and insight.
ESSENTIAL FUNCTIONS : 1. Responsible for short-term planning and scheduling of the Operations team
Provide daily / weekly / monthly operations performance metrics in a timely manner with data integrity.
Work with management to define reporting and data requirements and produce timely internal or customer deliverables
Create ad-hoc reports
Identify opportunities to improve processes and performances
Partner with team members to build and maintain scorecard to measure productivity and performance.
JOB QUALIFICATIONS :
1. Formal education or training required such as degrees, courses of study, certification :
Bachelor’s Degree focusing in Information Systems, Information Technology, Computer Science
Familiarity with working in a high-volume, highly dynamic rapid paced environment
Highly proficient in ability to write complex modules in MS Excel
2. Summary of the knowledge, skills, experience and abilities required to do this job : A. Knowledge of :
Process improvement methodologies
Spreadsheets - Excel - writing macros, developing formulas, creating and using functions with VBA.
Professional correspondence both oral and written
Highly detailed oriented
Excellent problem solving skills
B. Skills in :
MS SQL programming, Web design (PHP), MS Access programming, MS VB programming, Macro-programming in MS Excel
C. Experience required :
Must have at least 1 to 3 years of work experience in a similar function