Job Description - Internal Sales Executive I, PH (01QVR)
Function & Department Sales Role Title Internal Sales Executive I, PH Reporting to Sales Manager II, Corporate and Key Management, PH Location (s) PHILIPPINES Grade Date and created by whom 26 / 09 / 2017 Role Purpose
To aggressively drive sales performance and overall profitability across the assigned Territory / Portfolio, achieve sales growth target and maintain customer loyalty.
Sales Manager II, Corporate & Key Account Management, PH
Internal Sales Executive I, PH People Responsibility
No Direct Report
Responsible for pursuing sales generating opportunities from existing or new customer accounts through telesales / marketing effort.
Responsible for conducting daily & monthly sales activities in compliance with the standards or target set.
Conduct outbound cold calls into targeted accounts to promote RS products, Sales & Marketing Promotion and other relevant activities to drive sales. (Revised)
To achieve the daily and monthly sales target, search for new business opportunities in existing accounts through the identification of new contacts and sales opportunities.
Follow up on all sales leads in a timely and effective manner.
Maintain effective and good inter-department relationships and procedures to deliver exceptional customer service at all times.
To create awareness on RS products and services by executing sales and marketing campaigns and road shows.
Accountable to gather competitive information from customer and market feedback and communicate it to the Sales Management.
Ability to interact, communicate and participate effectively in the sale team activities and efforts to achieve overall team objectives.
To ensure all reports are submitted on time and accurately.
Other duties and task which may be assigned from time to time to achieve corporate and business objectives.
Drive customer acquisition through research, prospecting, callout and conversion.
To support and work closely with Marketing, Customer Service, Credit and Territory teams to secure customer leads, drive acquisition and marketing programs and achieve good customer service leading to more promoters and achieving a high Net Promoter Score (NPS)
The main relationship interfaces are as follows :
Sales admin and Sales support assistant
Sales managers and Co-sellers (IS / FS)
Credit and Finance Department
Customer Service Department
Product Management Team
Office environment comprising approx. 60 people
Knowledge, Skills and Qualifications Required
Degree in any field (Preferably Technical or Engineering courses)
Preferably 1-2 years of experience in Telesales, Customer service or any Sales environment.
Achieve sales targets and other specified metrics
Commercial awareness, particularly around the cost of acquisition
Strong negotiation skills
Excellent verbal and written communication skills
Good time management skills
Able to work under pressure
Preferably with Technical selling background
Have worked in an International organisation and able to demonstrate good cultural awareness and appreciation.
All new recruits must show evidence of the RS The way we work behaviours and are required to achieve a minimum rating of 3 during the interview process to demonstrate they can live all five of the behaviours