Internal Sales Executive I, PH
RS Components
Makati City, Philippines
3d ago

Job Description - Internal Sales Executive I, PH (01QVR)

Job Description

  • 01QVRPhilippines-Makati City
  • Description

    Function & Department Sales Role Title Internal Sales Executive I, PH Reporting to Sales Manager II, Corporate and Key Management, PH Location (s) PHILIPPINES Grade Date and created by whom 26 / 09 / 2017 Role Purpose

    To aggressively drive sales performance and overall profitability across the assigned Territory / Portfolio, achieve sales growth target and maintain customer loyalty.

    General Manager

    Sales Manager II, Corporate & Key Account Management, PH

    Internal Sales Executive I, PH People Responsibility

  • No Direct Report
  • Key Accountabilities

  • Responsible for pursuing sales generating opportunities from existing or new customer accounts through telesales / marketing effort.
  • Responsible for conducting daily & monthly sales activities in compliance with the standards or target set.
  • Conduct outbound cold calls into targeted accounts to promote RS products, Sales & Marketing Promotion and other relevant activities to drive sales. (Revised)
  • To achieve the daily and monthly sales target, search for new business opportunities in existing accounts through the identification of new contacts and sales opportunities.
  • Follow up on all sales leads in a timely and effective manner.

  • Maintain effective and good inter-department relationships and procedures to deliver exceptional customer service at all times.
  • To create awareness on RS products and services by executing sales and marketing campaigns and road shows.
  • Accountable to gather competitive information from customer and market feedback and communicate it to the Sales Management.
  • Ability to interact, communicate and participate effectively in the sale team activities and efforts to achieve overall team objectives.
  • To ensure all reports are submitted on time and accurately.
  • Other duties and task which may be assigned from time to time to achieve corporate and business objectives.
  • Drive customer acquisition through research, prospecting, callout and conversion.
  • To support and work closely with Marketing, Customer Service, Credit and Territory teams to secure customer leads, drive acquisition and marketing programs and achieve good customer service leading to more promoters and achieving a high Net Promoter Score (NPS)
  • Key Relationships

    The main relationship interfaces are as follows :

  • Customers
  • Sales admin and Sales support assistant
  • Sales managers and Co-sellers (IS / FS)
  • Credit and Finance Department
  • Customer Service Department
  • Operations Team
  • Liaison Team
  • Product Management Team
  • Environment

    Office environment comprising approx. 60 people

    Knowledge, Skills and Qualifications Required

    Essential :

  • Degree in any field (Preferably Technical or Engineering courses)
  • Preferably 1-2 years of experience in Telesales, Customer service or any Sales environment.
  • Achieve sales targets and other specified metrics
  • Commercial awareness, particularly around the cost of acquisition
  • Strong negotiation skills
  • Excellent verbal and written communication skills
  • Good time management skills
  • Able to work under pressure
  • Preferably with Technical selling background
  • Desirable :

  • Have worked in an International organisation and able to demonstrate good cultural awareness and appreciation.
  • All new recruits must show evidence of the RS The way we work behaviours and are required to achieve a minimum rating of 3 during the interview process to demonstrate they can live all five of the behaviours

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