The Purpose Driven Career Objectives of a Training Organizational Development at KMC :
Job Duties & Responsibilities :
Instructor Led (In Person / Virtual) ?
Scheduling - Build quarterly schedule and review with Okta Business College. Secure a venue if in person.
Session setup in Cornerstone as well as update as session changes and cancels.
Session Management (In Person / Virtual) - All courses will have a course contract (procedure) that will define the steps needed for that specific course.?
Manage Enrollments (including waitlist) and cancellations. May include messaging to participants regarding session coming up as well as project setup in vendor tools.
Communication (Zoom link, venue address, trainer handoff, respond to session questions, session changes)
Send OktaU calendar meeting invites to participants ensuring the correct Zoom link.
Adjust enrollments as needed (add, remove participants)
Close roster once attendance confirmed
Post Course Email to participants
In Person Session Management?
Venue coordination - ensure classroom set up per course contract. Complete Workplace Event forms as needed
Send rosters to instructor
Manage shipment of materials if needed and track classroom supplies, Post-its, flip charts, markers, name tents, etc.
Virtual Session Production?
Manage Zoom link
Arrive early and greet participants
Pull rosters and share with facilitator
Take attendance via Zoom participant list
Assist participants with technical issues (basic troubleshooting of Zoom issues - link access problems, breakout room issues etc.)
Monitor chat / Q&A and ensure questions are addressed either live or in chat / Q&A.
Assist with activities and breakout sessions
Post participant completions in Cornerstone post session (Close class roster)
Send follow up emails per the course contract.
To apply for Training Organizational Development, you are excellent at :
Desired Knowledge and Skills :
Familiar with Zoom and able to assist users with technical issues related to the tool.
Familiar with LMS administration activities - session creation, roster closure, enrollment mgmt.
Willingness to be on-air with participants and assist the facilitator in managing the session.
Your Success Profile includes :