Business Analyst
MicroSourcing International Inc.
Ortigas, Philippines
18d ago

Job Description

MicroSourcing is currently looking for a Business Analyst for one of its Australian clients. The responsibility of the Business Analyst is to support the organisation's core businesses through research, analysis, and recommendation of new business initiatives, by providing a link between projects and the business community to elicit requirements and recommend effective solutions.

Job Description :

  • Assist with development of the business case (eg cost benefit analysis)
  • Elicit, Analyse, Simplify, Organise, Document and Manage business requirements, functional and nonfunctional requirements and systems requirements across multiple business streams.
  • Identify problems, needs, and opportunities for improvement at all levels
  • Work with Subject Matter Expert’s (SME) in designing potential solutions, create prototypes and ensure the proposed solution will help the organisation achieve its goals and is validated by the Stakeholders
  • Support decision making by creating process models to simulate what-if scenarios.
  • Document the types and structure of the business data (logical modeling)
  • Analyse and mine business data to identify patterns and correlations
  • Map and trace data from system to system in order to solve a given business or system problem
  • Perform statistical analysis of business data.
  • Explain requirements to the development team and clarify any doubts or concerns regarding the solution to be developed
  • Identify and respond to issues, risks, dependencies and changes associated with the projects
  • Identify and maintain healthy working relationships with the project stakeholders
  • Run meetings, take meeting minutes, update documents and communicate updated information to the stakeholders
  • Be a role model and accountable for living the client values and behaviours
  • Foster a constructive culture within the Team
  • Actively participate in professional development planning
  • Actively participate in team meetings and department or other staff events
  • Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace
  • Complete all necessary training requirements and professional development opportunities
  • Requirements

  • Minimum 3-5 years Business Analyst experience fulfilling all aspects of Business Analysis across a variety of projects
  • Ability to gather requirements by brainstorming, Interviewing, observation and facilitation of workshops.
  • Ability to develop a variety of BA artefacts including workflows (process maps), business cases, user stories, Business Requirements Document, Familiar with modelling tools (as Microsoft Visio, ARIS, Intalio or BizAgi), techniques and methods(BPMN and EPC).
  • Strong problem solving skills
  • Collaborative and proactive approach
  • Financial literacy (eg. ability to understand P&L and budgets)
  • Experience working with both waterfall and agile methodologies an advantage
  • Attention to detail with a focus on accuracy
  • Ability to communicate and provide training on new process and system functionalities
  • Ability to work under pressure on occasion to meet deadlines
  • Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of technologies
  • Strong customer service focus
  • Excellent communication skills, both written and verbal
  • Results oriented, can-do individual who establishes productive working relationships within the team
  • Why Join Us?

    MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement.

    We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

    Cultures and Values

    We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started.

    We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

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