IT Helpdesk Analyst

Snaphunt

Quezon City, Philippines

6d ago

The Offer

Excellent career development opportunities

Opportunity to make a positive impact

Leadership Role

The Job

You will be responsible for :

Escalating technical issues to the relevant parties when needed and following up till the issues are closed.

Ensuring all standards and procedures are followed and maintained.

Answering queries and resolving issue relating to usage of standard applications and IT services.

Providing monthly help desk reports.

Skills :

You possess a Degree / Diploma in Computer Science, Engineering or related field.

You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.

You have excellent communication and interpersonal skills.

You pay strong attention to detail and deliver work that is of a high standard

You possess strong analytical skills and are comfortable dealing with numerical data

You are a strong team player who can manage multiple stakeholders

The Employer

Servicing Fulltime and contingent labor across the globe

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