E-Learning Developer (Quezon City)
Hinduja Global Solutions Ltd
Philippines
3d ago

Job Description : Description

Description

  • Insure proper development and design of training courses including outlines and syllabus for all programs they are assigned to.
  • Overall accountability for maintenance and inventory of all training material they are assigned to.
  • Implements incentive programs throughout the training periods to keep agents involved and focused.
  • Develops and implements report methodology to determine status of all students and to verify their certification into the operation.
  • Accountable for the quality of all agents brought to the floor through sign off methodology.
  • Manages scheduling process of trainees and adheres to schedule of training programs.
  • Conducts training meetings. Expands training knowledge through seminars and keeping abreast of current training issues.
  • Works with Operations and Quality Assurance to understand the largest problem areas of the current agents, to institute into the training process.
  • Works with Operations to design and implement refresher training for current certified agents.
  • Works with Quality analysts to resolve grievances.
  • Recommends corrective services within client limits to improve training curriculum.
  • Ensures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functions.
  • Requirements

  • Candidate must possess at least a Bachelor's / College Degree, any field.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • candidates must be willing to work in Quezon City
  • Must have experience in E-LEARNING
  • Must be willing to work on night shift
  • Full-Time position(s) available.
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