Customer Service Agent 4PL
Apm Terminals
PH - Manila
2d ago

Owns and manages the customer experience. Has responsibility for end-to-

end customer experience within the assigned scope in 4PL, in compliance

with relevant company procedures and agreements with customer.Manages end-to-end shipment process, in compliance with relevant companyprocedures and agreements with customer.

Owns all customer issues and facilitates their timely and effectiveresolution by engaging relevant internal stakeholders.

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