Senior Customer Service Representative
Sourcefit Philippines Inc
Metro Manila / NCR, PH
10h ago
source : Monster

As a Senior Customer Service Representative you will be responsible for assisting customers with various concerns through email, chat and phone call.

You will also ensure they will receive the best experience in dealing with their queries.

Responsibilities :

  • Mange phone calls (inbound & outbound)
  • Verify customer account information
  • Assist customer with their orders, refunds or exchanges
  • Provide best in class experience to customer to promote retention
  • QualificationsÂ

  • At least 5 years experience in a customer service role
  • God English communication skills
  • Highly organized
  • Good Attention to detail
  • Flexible on work schedules
  • Apply
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