Associate Tech Project Analyst - Davao City, Davao - 2026785
2d ago

Job Details2021-10-18T13 : 58 : 48+00 : 00 2026785 Requisition Number : 2026785Job Category : Technology Primary Location : Davao, Davao del Sur

Careers at UnitedHealth Group

We’re creating opportunities in every corner of the health care marketplace to improve lives while we’re building careers.

At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality.

Join us and start doing your life’s best work.SM


Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others.

This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come.

Ready for a new path? Learn more, and start doing your life’s best work.SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions.

Here, you’ll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy.

Join us and find out why this is the place to do your life’s best work.SM

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.

Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably.

There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities

  • Handling imaging servers and deploying OS for Windows
  • Software installations and troubleshooting of all types of customer-oriented field problems, network setting for TCP / IP and Internet setup
  • Trouble shooting of all types of Hardware and software applications problems
  • Configuring and troubleshooting of Desktop / Laptops for L1, L2 and L3 levels and Managing backup and recovery
  • Configuring and troubleshooting of printer, scanner and LAN related issues reported by users
  • Installation and configuring of wireless Data Cards in users’ laptops
  • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route
  • Trouble shooting hardware, software and networking problems
  • Monitoring of virus issues through Symantec Endpoint Protection antivirus
  • Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing
  • Resolving tickets within the SLA which is raised from End User side
  • Maintaining Assets through Asset Management Tools
  • Design and integrate specifications for systems
  • Communicate and interact with the other team members or colleagues to ensure coordination and cross-training
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and / or re-assignment to different work locations, change in teams and / or work shifts, policies in regards to flexibility of work benefits and / or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).
  • The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

    Required Qualification :

  • Any IT related courses
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