Customer Service Representative - PayTV Account

Neksjob Philippines

Pasig, PH

1d ago

source : Bossjob

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Answering incoming calls from customers

Resolving customer inquiries / requests

Developing and maintaining accurate files

Ensuring customer requests are handled in an appropriate and timely manner

Utilizing various client-based tools and applications for customer management and servicing

Providing cutting-edge service in a friendly, confident and knowledgeable manner

Perks and Benefits :

Paid training

Competitive salary

Monthly performance incentives

Benefits after six (6) months

Vacation entitlement upon hire

Career pathing and advancement opportunities

At least 1 Year International CCE

Have good English communication skills

Have working knowledge on computers

Have good customer service, multi-tasking and problem-solving skills

Are willing to work in shifting schedule

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