The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Financial Analyst with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife’s Finance Operations is seeking for an individual, who is obsessed with delivering value, is forward-thinking, and is primarily responsible for the production and support of migration of financial processes within Asia territories as part of the Asia Finance Transformation project within Manulife Business Processing Services ( MBPS ) and for the maintenance of trust with our customers.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
University Business Degree; preferably accounting graduate. CPA designation an advantage
3+ years of relevant work experience in progressive accounting roles.
Advanced knowledge in Microsoft Office (Excel, PowerPoint, etc), and experience with database applications.
Proficient knowledge in Lawson and Smartview / Essbase
Strong oral / written communication skills, analytical thinking, and demonstrates strong attention to detail in workplace.
Excellent ability to thrive in a fast pace, collaborative, and results-oriented team environment.
Strong ability to learn quickly and work independently.
Flexible on shift and overtime may be required to meet business deadlines.
On the job you will :
The job holder is responsible to learn, coordinate and work closely with business unit in migrating accounting and finance processes which includes process documentation creating comprehensive step-by-step procedure of each processes learned
Assist the leader and the project team in identifying processes that can be migrated in MBPS. Assess based on migration criteria and provide feedbacks and inputs as necessary.
Assist the leader in providing updates in the migration.
Serve as the contact person of the project team in getting regular updates, challenges encountered, results monitoring of the parallel run
Learn the processes to be migrated and provide timely process documentation following the standard MBPS format as aligned with the Control Tower.
Serve as the business unit point of contact for any process issues or task specific queries.
The job holder is responsible to train junior team members of the processes already migrated. Ensure complete transfer of knowledge through theoretical training, reverse shadowing, and guide the team members from parallel run to go-live.
Serve as the go-to person of the specific location in terms of the knowledge of the processes
Create training plan for new joiners
Assist the leader in task allocation and ensuring that all members are well trained and efficient enough to handle live production
Provide timely feedback on team members for the perusal of the leader
Provide coaching and additional training for items that needs further clarification prior to raising to the BU.
The job holder will be given few processes that will be subject to his / her review on top of his / her daily, monthly production work.
It will part of her responsibility to monitor junior team members work, ensure error-free submission and be accountable for the processes subject to his / her review.
Ensure that all processes / deliverables for the day have undergone internal review process prior to BU submission
Follow the quality checklist as documented during migration. Ensure that al lteam members adhere to the signed of process documentation.
Assist the leader in providing root cause analysis and action items for incidents encountered during the month.
Accounting and Reporting
The job holder will be allocated with processes not limited to :
Operations finance operations transactional in nature but has financial impact (e.g. Invoicing, Credit Card Refund, Daily Matching of Premium)
Accounting Operations responsible in preparing, uploading of Journal Entry to facilitate month-end closing activities. Reconciliation of accounts and balance sheet items for regulatory requirements
Management Reporting to support needs of different internal or external parties.
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.