SAP Basis Engineer
DXC Technology
Quezon City, National Capital Region (Manila) , Philippines
6d ago

Job Description : Profile :

Profile :

  • Candidates must have at least a Bachelor's / College Degree in Computer Science / Engineering or equivalent
  • At least 5 years of extensive experience in storage solutions in a multiple hardware and software platforms
  • Technically fluent in Windows and / or UNIX operating systems
  • Knowledgeable in backup and infrastructure design / implementation
  • Related IT certifications and / or background in SAP / Database an advantage but not required
  • Strong analytical and problem-solving skills
  • Excellent oral and written communication skills
  • Flexible work schedule (on-call, night shift included)
  • Responsibilities :

  • Strong knowledge and experience on the following activities :
  • Storage
  • Design and implementation of different storage based and tiered solutions (SAN, NAS)

    Administration of performance tuning and optimization, provisioning, data migration, virtualization, replication, etc

    Key storage tools, methodologies and protocols

    Remote access tools (PCAnywhere, VNC, Terminal Server, Citrix, etc) or any management console

  • Backup / Infrastructure / Applications
  • Broad knowledge in networking such as Active Directory Services, Light Weight Directory Services, Domain Name System, DHCP, etc

    Cluster and high availability setup in a multi data center environment

    Backup and general hardware design, setup and configuration

    SAP and / or different relational database management system (RDBMS)

  • Ability to troubleshoot, analyse and resolve incidents and service requests including coordination with various groups
  • Ability to implement and execute change requests completely and accurately as aligned
  • Ability to provide RCAs for service improvements, error documentation, workaround and resolution plans
  • Additional skills / competencies as required by the account
  • Able to lead and co-train other Storage / Platform resources
  • Provides comprehensive and quality support for all technical, process-related and escalation activities
  • For All Staff

  • Being responsive to clients whilst following the principles and procedures of the Integrated Management System
  • Identify, analyze problems and suggest improvements identified in their own area of responsibility and implementing those with a recognized business benefit
  • For Managers and Supervisors (on top of what’s given above)

  • Ensure that all of their staff understand the policies in the Integrated Management System and how it is implemented and maintained
  • Maintain up-to-date documents such as procedures, work instructions, plans and manuals
  • Core Competency :

  • Storage : HP, EMC, IBM, 3PAR, NetApp, SUN, Cisco
  • Operating System : Windows, HP-UX, Linux, AIX, Solaris
  • Infrastructure : Hardware, Network (Cloud included)
  • SAP : Netweaver (including EP, XI / PI, BW, BI), Solution Manager, HANA
  • Database : Oracle, MSSQL, MaxDB, DB2, Sybase
  • Apply
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