As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.
Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second.
The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere.
As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace.
We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together , let's transform the way the world pays.
Fascinated by the future and captivated by technology?
Smart, driven and want to make a difference in the world?
You’ll fit right in .
Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally.
Together, let’s transform the way the world pays.
Think you know us?
Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.
Individuality fuels our brand and our global team we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences.
Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work / life balance for everyone.
In addition, we offer market leading salary and have a fantastic benefits offering.
So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.
Visa Payments Limited is a fast-growing division of Visa Direct, created out of Visa Payments Limited Plc which was acquired by Visa in May 2019.
The business is focused on developing Visa’s cross-border pay through account product using its industry leading Banking network.
By joining one of our teams at Visa Payments Limited, you’ll be part of an exciting high growth, business, helping to shape the global payments experience.
If you think you could support Visa Payments Limited as a Client Support Analyst we want to hear from you together, let’s make Visa a great place to work.
What’s it all about?
As a Client Support analyst, you will be delivering best in class first line support to our client base of Financial institutions, Money Transfer Organisations and Corporates who use Visa Payments Limited services to send money throughout the globe.
Based in the Philippines, your primary responsibility will be to provide support to our existing and upcoming APAC clients, while providing an out of business hours support to our clients based in the Americas and Europe as part of our global support function stationed in London, New York and Manila.
The Client Support team sits within the Payment and Service Operations department and is responsible for the first line support of Visa Payments Limited client enquiries.
Job Description and Responsibilities
What we expect of you, day to day.
escalating more complex queries where appropriate
What we’re after
WHAT YOU GET FOR WORKING AT VISA :