General Transaction Processing
Manila, Philippines
1d ago

Responsibilities :

The Records Management Associate will directly support our global offices in receipt of client records. Perform predefined quality reviews of records received in all Accenture locations.

Process records that meet requirements and reach out to individuals where errors or missing information may occur to make corrections and seek accurate record keeping.

Responsibilities :

  • Coordinate completion of records with individuals who may be missing or have inaccurate information within their record submissions
  • Operate within pre-specified SLA’s to process all record in a timely manner
  • Complies with and fully understands metrics related policies and requirements
  • Complies with and fully understands Operations Model related policies and procedures
  • Actively participate in all process improvements stages : conceptualization, implementation and continuous process improvements
  • Review contract submissions
  • Review engagement closures
  • Process deletion and access requests
  • First Line support for queries
  • Standard reporting


  • Graduate of Bachelor’s Degree
  • Requires 6 months experience in admin related task in an IT, Outsourcing or Shared Services industry
  • Amenable to shifting work schedule
  • Willing to be assigned to different Accenture Manila offices (Eastwood, Cubao, Boni, etc.)
  • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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