Job Description Summary
The Scientific Sales Representative’s primary responsibility is to generate revenue by identifying potential customers, introducing them to our products and working with them by providing technical support and customer service so as to ensure that they purchase products and become happy customers .
The Scientific Sales Representative is responsible for ensuring that the target revenue for the territory is achieved.
Duties and Responsibilities :
Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
Develop and maintain business relationships with current and prospective customers within the territory
Locate new potential customers via prospecting, cold calling and setting up appointments with key decision makers
Follow up on new leads and referrals generated through marketing activities
Prepare price quotations, discounts and custom requests at the customers’ request
Attend conferences, trade shows and seminars as required
Develop and maintain deep product knowledge so as to be able to sell consultatively and make recommendations to prospects and clients on solutions that best meet their research needs
Provide exceptional customer service and technical support
Liaise with Technical Support staff regarding difficult customer queries
Document all communications and customer interactions in CRM database (SFDC)
Provide feedback from the field to Sales Management about market dynamics, product performance, competition and market potential
Prepare proposals to respond to requests for custom orders
BSc with 2 years sales / research experience; MSc or PhD with 0-2 years relevant sales experience
Excellent communication and interpersonal skills
Strong time management and organizational skills
Ability to work effectively both independently and as part of a dynamic team
English language proficiency
Must be legally eligible to work in China on an ongoing basis.