LD Learning Analyst
What you’ll be doing :
LD Learning Analysts focus on collecting and analyzing metric data from various systems and organizing that data into consumable forms for our global LD facilitation teams.
We also manage some back-end processes for the LD team, and work to identify and implement process improvements. The LD compliance team is always ready to support new initiatives and becomes involved in high priority projects.
Database and or SQL experience is a big bonus
What you’ll bring to us :
Coach and Support the global LD team
Achieve 100% of reporting / analytics goals
Manage reporting processes and other tasks as assigned
Ensure the global LD team has the data analysis needed to drive change
Strong coaching skills
Data analysis and reporting skills
Strong attention to detail and a desire to improve processes
Strong knowledge of MS Office applications
Extremely strong database application experience in Excel, SharePoint, Access
SQL or Database programming experience a big plus
Strong customer focus and accountability
Excellent time management and professionalism skills a must
What We Offer :
Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don’t take our word for it check out some our women in leadership and diversity awards on TTECjobs.com.
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