Collections Specialist, ASPAC
Guidance Software
Philippines, Makati City
2d ago

You will provide efficient, precise and in depth account updates after every communication with a client. In addition, you will communicate with clients in a clear and professional manner on the telephone and / or email to assist them in finding solutions to resolve delinquent accounts.

You are great at :

  • You will develop and maintain customer account relationships.
  • You will perform timely collection of accounts while maintaining excellent customer relationships.
  • You will coordinate with the Sales team in resolution of billing disputes.
  • You will follow-up on open issues with customers, including researching and resolving past due invoices for payment, eliminating unapplied cash and maintaining promised check list.
  • You will do input adjustments to customer accounts and maintain back-ups.
  • Bachelor’s Degree in Accounting or any business / financial courses
  • Minimum of 5 years relevant working experience in AR Collections
  • Have a solid recent work history in Collections, Call Center, or Sales backgrounds (is a plus).
  • Proficient in using Microsoft Office Applications.
  • Must be willing to work in APJ shift and to work in Makati.
  • Apply
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