You will provide efficient, precise and in depth account updates after every communication with a client. In addition, you will communicate with clients in a clear and professional manner on the telephone and / or email to assist them in finding solutions to resolve delinquent accounts.
You are great at :
You will develop and maintain customer account relationships.
You will perform timely collection of accounts while maintaining excellent customer relationships.
You will coordinate with the Sales team in resolution of billing disputes.
You will follow-up on open issues with customers, including researching and resolving past due invoices for payment, eliminating unapplied cash and maintaining promised check list.
You will do input adjustments to customer accounts and maintain back-ups.
Bachelor’s Degree in Accounting or any business / financial courses
Minimum of 5 years relevant working experience in AR Collections
Have a solid recent work history in Collections, Call Center, or Sales backgrounds (is a plus).
Proficient in using Microsoft Office Applications.
Must be willing to work in APJ shift and to work in Makati.